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MOCKUP SERVICE DEPOSIT
Product details
Before moving forward with the deposit payment for the mockup, please ensure we have discussed and decided on your preferred options. This deposit enables us to generate a digital mockup, showcasing your selected ring setting and gemstones.
Note that you can select up to two different ring settings and combine up to three gemstone options.
Important: the deposit you pay will be credited towards the final price of the ring, essentially making the mockup service complimentary. However, should you decide not to proceed with the purchase of a ring, please be informed that the deposit is non-refundable.
We kindly ask for your appreciation and respect for our work. Our team dedicates considerable effort to fulfill the numerous requests received daily.
Finally, please understand that the mockup is a digital creation, which may not precisely represent the actual metal colors. Nevertheless, it offers a valuable visual reference for the arrangement and color scheme of the gemstones and a selected metal.
Size & Fit
Measuring the correct ring size is essential to ensure a comfortable and perfect fit. The best way to find out is to visit your local jeweler or any jewelry store. A professional will help you better than any home method!
There are different standards for determining ring size. Here at Eden Garden Jewelry we use US size standards and you can use a conversion chart in case you have different standards measurements.
In Europe, ring sizes are usually based on the circumference of the finger, measured in millimeters. For example, a size 54 would indicate a finger circumference of 54 mm. Some European countries may use a different system based on diameter (such as France and Belgium), but the majority use the circumference method. It means if the jeweler said you are size 54, you should choose size 7 US when purchasing one of our rings.
Materials & Care
Even high quality jewelry requires special care, whether it's 14K or 18K gold. Knowing a few simple jewelry care rules will help keep your precious collection looking its best for generations to come. As professionals, we're here to answer the most common question about jewelry care: When should I take off my engagement ring?
It is recommended to remove any type of jewelry when working with chemicals or doing high impact work. Please remove your rings when:
- Cleaning your home, as chemicals can damage metal and gemstones;
- Playing sports, especially contact sports or working out in a gym;
- Swimming in a pool: water with chlorine can weaken gold;
- Swimming in the ocean: a ring can easily slip off in cold water;
- Doing your skin care routine: moisturizers leave a greasy film on a metal and gems, it will diminish the brilliance over time;
- Working in the garden.
Store your jewelry safely:
- Store your pieces separately, it will prevent pieces from knocking together;
- Use individual plastic bags or cloth pouches;
- Don't leave your jewelry in the bathroom for long periods of time.
Shipping & processing times
Delivery times:
- 4-5 weeks for made to order items
- Ready-To-Ship items: 10-12 working days to the US and the UK, around a week to the EU
USA delivery: enjoy hassle-free shipping and zero tariffs, you won't be obliged with any import duties.
UK delivery: enjoy hassle-free shipping: you won't need to pay any import taxes or customs fees.
EU delivery: no import needed.
Shipping is free of charge, your package is fully insured and requires a signature upon delivery.
Create Your Custom Engagement Ring
How does it work? To place a custom ring order, your cart must contain at least two items: the desired ring setting and a gemstone. The setting will be individually customized to fit the gemstone you've chosen. If you would like a digital mockup before we begin production, please contact us after completing your purchase.
MOCKUP SERVICE DEPOSIT
Customer Reviews
Other rings
Every piece of jewelry from our studio arrives in a thoughtfully curated package — ready to delight from the very first moment
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Create Your Custom Engagement Ring
How it works? To place a custom ring order your cart must contain a minimum two items: desirable ring setting AND a gemstone. The setting will be adjusted individuallyto fit the gemstone you've selected. If you wish to have a digital mockup before westart production, please contact us after completing a purchase.