Shipping & processing
OUR PROCESSING TIMES
Our beautiful rings evolve with great care, crafted patiently to achieve perfection. From the moment your order is placed, allow us 3-4 weeks to weave our magic and apply the radiant fairy glow.
Ready To Ship: enjoy the vast selection of rings that don't require production time. However, many rings require resizing and extra polishing. Count on 10-12 days for delivery to the US, or around a week to the EU locations.
See item's details or contact us for more information.
SHIPPING TO THE USA: FREE OF CHARGE, ZERO IMPORT TAX
All orders placed by US customers starting from 27 June will be shipped from our US branch location. Enjoy hassle-free shipping: you won't need to pay any import taxes or tariffs.
Delivery times:
- 4-5 weeks for made to order items
- 10-12 days for Ready-To-Ship items
Each package is fully insured, delivery is signature required.
SHIPPING TO THE UK
Our items will be shipped from the EU location. After Brexit all purchases made outside UK are obliged with import tax and must be paid upon delivery - FedEx will inform you about the specific rate.
- 4-5 weeks for made to order items
- Around one week for Ready-To-Ship items
SHIPPING TO THE EUROPEAN UNION
Our items will be shipped from the EU location. You won't need to pay any taxes or duties since we are in the same tax zone.
- 4-5 weeks for made to order items
- Around one week for Ready-To-Ship items
SHIPPING TO OTHER COUNTRIES
Your order will be shipped from our EU location. Local taxes and imports may be applied. We recommend checking with the relevant government agency/authorities to determine what specific fees and taxes may apply to your order.
We ship worldwide, except India, Pakistan, Russia, Iran, Iraq, and African countries, except South Africa.
FREE express shipping for all countries, excluding: Israel, Australia, New Zealand, Mexico, Indonesia, Japan, Philippines, Singapore, South Korea, Thailand, and the United Arab Emirates.
Packaging
You will get a standard FedEx box without any branded and jewelry related packaging outside. However, Eden Garden will be mentioned as a sender. Each ring is nicely wrapped in a discreet black box with a colour ribbon and is ready to give. We use classical ring boxes (faux leather) with golden leaf stamping outside:
